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Help!!!!


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Old 23-01-2005, 10:29 AM   #1
Goldminer
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Help!!!!

My father in law just passed away and my mother in law has asked me to find out how to claim on an Old Mutual life assurance policy from SA. She is now resident in UK. She did inform Old Mutual of the move beforehand and they advised her there would be no problem. Old Mutuals website haven't been very forthcomng so has anyone had a similar experience and maybe a useful contact?
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Old 23-01-2005, 10:52 AM   #2
sooibrand
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Best would be to send e-mail to Old Mutual with back up fax quoting policy no and giving them e-mail and fax no where they can contact you/mother-in-law
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Old 23-01-2005, 02:34 PM   #3
Goldminer
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Quote:
Originally Posted by sooibrand
Best would be to send e-mail to Old Mutual with back up fax quoting policy no and giving them e-mail and fax no where they can contact you/mother-in-law

Tried that and after a week I'm still waiting for a reply!
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Old 23-01-2005, 06:08 PM   #4
mcamp999
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Quote:
Originally Posted by Goldminer
Tried that and after a week I'm still waiting for a reply!
GM

In an instance like this, I would phone them, get the name of the person you are speaking to, and arrange to send the fax to that person. Then follow up with an e-mail asking for a response.

Alternatively, I do have family working there who will help if this fails.
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